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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria

Victoria

December 31, 2024

5  out of  5
rating by Victoria
"Anastasia was great to work with. She was so patient with me and answered all my questions. I highly recommend working with her when you are looking for your insurance!"
We responded:
"Thank you for your wonderful review, Victoria! I'm so happy to hear that Anastasia provided you with such great support and patience throughout your insurance journey. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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K

December 31, 2024

5  out of  5
rating by K
"Toni's office assistant,Korey is prompt and professional and extremely knowledgeable:)!! Great,quick,kind service:)! Thank you,Korey & Toni:)!!"
We responded:
"Thank you for your positive feedback! We pride ourselves in providing prompt and professional service and I am so glad Korey did just that! If you need anything else, don’t hesitate to reach out! "
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Omar Lewis

December 27, 2024

5  out of  5
rating by Omar Lewis
"Sarah was great to work with!"
We responded:
"Thank you, Omar! I'm so happy to hear that you had a great experience working with Sarah. She is passionate about her work and truly cares about her clients. Your feedback will brighten her day. Thank you! #TeamThreadgill"
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Faith Volz

December 13, 2024

5  out of  5
rating by Faith Volz
"I recently worked with Korey and she was great! She was very knowledgeable and professional."
We responded:
"Thank you, Faith! We are happy to know you had a great experience with Korey, and that her insurance knowledge and professionalism were top notch. We appreciate your business! Please reach out if you have any further questions! "
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Nguyen Nguyen

December 11, 2024

5  out of  5
rating by Nguyen Nguyen
"I enjoyed working with Sarah. She took time to answer all my questions."
We responded:
"Thank you so much for your five-star review Nguyen! I am thrilled to hear that Sarah could answer your questions. Please reach out if we can help with any further insurance questions!"
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Ellen Hampton

November 27, 2024

5  out of  5
rating by Ellen Hampton
"Anastasia at Toni's office was great to work with! I didn't really understand my insurance until I talked to her. She broke down the policy in a way that made sense to me and I didn't feel like just a number when I talked to her!"
We responded:
"Ellen! Thank you for taking the time to share your thoughts! We’re glad to know you’re more than satisfied with the service at our State Farm office. Anastasia delivers the personal touch and understanding of insurance for your auto, homeowners, life and even health! If you ever have any questions or need assistance, we’re here to help!"
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Jennifer Payne

November 20, 2024

5  out of  5
rating by Jennifer Payne
"Sarah was so friendly and helpful to me as I inquired about insurance for my mom. She adds that personal touch and she is extremely knowledgeable. We’re sold and gladly switched to State Farm! Thank you for saving my mom literally thousands on her home and auto insurance 👏👏"
We responded:
"Jennifer, Thank you for your incredible five-star review! We’re thrilled to hear that Sarah was able to assist you with your mom’s insurance needs and provide that personal touch. It’s fantastic to hear that we could help save your mom thousands on her home and auto insurance! We’re honored to have you as part of the State Farm family, and we look forward to serving you and your mom for many years to come."
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Stacey Kline

November 18, 2024

5  out of  5
rating by Stacey Kline
"Anastasia is very thorough when explaining how my insurance works, thankful for someone who takes the time needed!"
We responded:
"Stacey, Thank you so much for your fantastic five-star review! We’re delighted to hear that Anastasia was able to provide you with thorough explanations of insurance for autos, homeowners, life and even health! We believe that taking the time to ensure our clients fully understand their options is essential, and it’s wonderful to know that you appreciated her efforts. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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John Portwood

October 30, 2024

5  out of  5
rating by John Portwood
"I worked recently with Sarah in this office. She is absolutely amazing. My situation included me helping my elderly mother with her homeowners and auto policies. Sarah was not only extremely courteous, patient and helpful throughout the process...she also saved my my mother over $1000 a year compared to the company she was with previously. We will go to Sarah anytime we have insurance questions from here on out...she truly is like a good neighbor."
We responded:
"John, It sounds like Sarah provided you and your mother with exceptional service! It's wonderful to hear that she was able to save you so much money on homeowners and auto policies while also being courteous and patient. Having someone reliable to turn to for insurance questions is invaluable. If you have any more feedback or if there's anything else you'd like to share about your experience, feel free to let me know!"
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Roshane Cooper

October 30, 2024

5  out of  5
rating by Roshane Cooper
"Just stop searching, you’ve hit the pot of gold at the end of the rainbow. If you need insurance, RJ is your guy.#Military friendly"
We responded:
"Roshane, We’re thrilled to hear you had a great experience with RJ. Our team is dedicated to providing top-notch service, especially for our military clients, and it's wonderful to know that RJ was able to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Anthony Canzoneri

October 30, 2024

5  out of  5
rating by Anthony Canzoneri
"Anastasia is knowledgeable and helpful with insurance"
We responded:
"Anthony, Thank you so much for your kind words! I'm thrilled to hear that you found Anastasia's assistance to be helpful. If you have any more questions in the future or need further assistance, don’t hesitate to reach out. We are here to help!"
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Judith Lopez

October 25, 2024

5  out of  5
rating by Judith Lopez
"Was looking for what I needed and gave me more than I asked at an affordable price!!!"
We responded:
"Thank you so much for your positive review, Judith! It sounds like you had a great experience finding what you needed at a good price! If you’d like help with anything else, feel free to ask!"
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David H

October 16, 2024

5  out of  5
rating by David H
"Great Service!! Everything is so expensive right now and Wendy really helped me work on some discounts that I wasn't getting. It helped a ton get my insurance back in my budget"
We responded:
"That's fantastic to hear! I'm glad that Aniel was able to provide you with great service and help you understand your auto insurance and policies."
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Manuela Atkins

October 16, 2024

5  out of  5
rating by Manuela Atkins
"I recently found myself in need of a new auto policy. I had the pleasure of speaking with Aniel, who was very knowledgeable on the subject. I feel confident that with his help I have found a great policy with the right coverage for my needs. He was very informative and polite."
We responded:
"That's great to hear Manuela! I'm glad Aniel was able to assist you in finding a suitable auto policy. Providing knowledgeable and polite customer service is important when it comes to insurance, and it sounds like Aniel did a great job in helping you make an informed decision! If you have any more questions or need further assistance, feel free to ask!"
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Alex Mauldin

October 11, 2024

5  out of  5
rating by Alex Mauldin
"RJ was amazing and made the whole situation as simple and easy as possible."
We responded:
"Thank you so much for your five-star review Alex! We're thrilled to hear that RJ was able to make the whole situation as simple and easy as possible for you. It's always our goal to provide exceptional service and ensure a smooth experience for our customers. If you have any further questions or need any more assistance, please don't hesitate to reach out! -Toni"
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Paul

October 7, 2024

5  out of  5
rating by Paul
"Very friendly and very helpful and very willing to take care of your insurance needs"
We responded:
"Thank you for your kind words, Paul! We are thrilled to hear that you found our service friendly, helpful, and attentive to your insurance needs. Providing excellent customer service is our top priority! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! -Toni"
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Peyton Noland

October 1, 2024

5  out of  5
rating by Peyton Noland
"I had an amazing and informative phone call with makenna regarding insurance quotes and talking about moving my insurance to State farm. She answered all my questions and got me headed in the right direction for all my insurance needs."
We responded:
"Peyton, Thank you for leaving such a wonderful review! We're thrilled to hear that you had an amazing and informative phone call with Makenna regarding your insurance quotes and discussing the possibility of moving your insurance to State Farm. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you for all your insurance needs! -Toni"
Profile photo of Katie T (PuggieMom)

Katie T (PuggieMom)

September 27, 2024

5  out of  5
rating by Katie T (PuggieMom)
"Great service from Wendy when I changed my car insurance. She explained all my coverages and helped me save some money with bundling!! Great place!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Wendy provided you with excellent service and helped you navigate through the process of changing your car insurance. It's fantastic to know that she took the time to explain all your coverages and even helped you save some money by bundling. We're glad that you had a great experience with us, and we appreciate your kind words! -Toni"
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Christopher Whitaker

September 27, 2024

1  out of  5
rating by Christopher Whitaker
"Worst insurance company I've ever dealt with. They stain the state farm name. You have better luck getting along of Santa"
We responded:
"We're sorry to hear about your negative experience and appreciate you bringing it to our attention. We strive to provide excellent service and it's disheartening to learn that we fell short in your case. We would like to investigate further and resolve the issue to your satisfaction. Could you please provide more details about your experience or contact our customer support team at (903)473-2553. We genuinely value your feedback and want to make things right. Once again, we apologize for any inconvenience caused and hope to have the opportunity to address your concerns. Kind regards, Toni Threadgill "
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Julie Rutter

September 25, 2024

1  out of  5
rating by Julie Rutter
"My husband and I were very dissatisfied with the service we received from Toni. Several emails went unanswered and when we inquired, she pushed them onto her assistant to answer. For months, our billing was confusing and answers to our questions were difficult to get. We have found better rates and are switching companies. We feel like we paid too much for too long and never did actually understand the coverage we were paying for."
We responded:
"I'm sorry to hear about your negative experience. It can be frustrating when communication and billing issues arise, especially when it affects your understanding of the coverage and the value you receive for your payments. If there's anything specific you would like assistance with regarding your switch or finding a new insurance provider, please let me know and I'll be glad to help."
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Theo “TNT” Anderson

September 13, 2024

5  out of  5
rating by Theo “TNT” Anderson
"100% satisfied was it actually looking for insurance thought I was getting a rebate however it got turned over to Ashley Richardson who went above and beyond to get me insurance for two vehicles for lesser cost than I was paying for one with more coverage on both would highly recommend her! Very knowledgeable and very patient as well went thru every possibly one informed me of exactly what would change 1st agent going that indepth for auto insurance! So thank you Ashley and it's was my pleasure being insured with State farm through you!"
We responded:
"I'm glad to hear that you had a positive experience with Ashley and State Farm insurance! If you have any further questions or need assistance with anything else, feel free to ask!"
Profile photo of Grantland Gray

Grantland Gray

September 10, 2024

5  out of  5
rating by Grantland Gray
"Aniel kept everything simple. This is my first time with State Farm so it was refreshing to get on the phone with one person and have everything done before hanging up. Great customer service"
We responded:
"Thank you for your feedback, Mr. Gray. Welcome! We are so glad you chose State Farm! Glad to hear Aniel was able to meet your needs while providing outstanding customer service! "
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Chris Hill

September 9, 2024

5  out of  5
rating by Chris Hill
"It's really nice have some place local. Sarah has been great with getting back to me in a timely manner. Thank you"
We responded:
"Thank you so much for your kind words Chris! I'm glad to hear that Sarah has been helpful and responsive. If you have any more questions or need further assistance, feel free to ask."
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Stephanie Hagen

September 4, 2024

5  out of  5
rating by Stephanie Hagen
"The sweetest woman helped me today with getting new policies for home and auto. She saved my money and was super kind. Thank you so much."
We responded:
"I'm glad to hear you received excellent service from one of our team members! If you have any other questions or need further assistance, feel free to ask!"
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Lisha Daniels

August 29, 2024

5  out of  5
rating by Lisha Daniels
"Sarah was able to provide me better quotes than the insurance company I was using. Best rates around and amazing customer service!"
We responded:
"Thank you so much for your positive feedback Lishaann! I'm glad to hear that Sarah was able to provide you with better quotes and excellent customer service! If you have any more questions or need further assistance, feel free to ask!"