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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Pardo

June 7, 2024

5  out of  5 rating by Josh Pardo
"Thank you to Kathryn for the professional help you provided me. She was able to get me great coverage and a great price! Really appreciate it!"
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Nate Curling

June 7, 2024

5  out of  5 rating by Nate Curling
"Katherine went above and beyond to help me set up a couple of unique, detailed insurance policies for my company In a super timely and efficient manner! Very pleased!"
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Chris Bettis

June 3, 2024

5  out of  5 rating by Chris Bettis
"Ashtyn is extremely knowledgeable and friendly. She has made my experience with State Farm quick and easy. If your looking for insurance, go see Ashtyn at State Farm in Emory. ⭐️⭐️⭐️⭐️⭐️"
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David H

May 31, 2024

5  out of  5 rating by David H
"Great Service!! I had a bunch of questions on my auto insurance and Aniel helped me to understand it and then he went through all of my policies so I could really understand them and to ensure I was covered."
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Jay Mumphrey

May 31, 2024

5  out of  5 rating by Jay Mumphrey
"Kathryn was great to work with."
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Derrick Spencer

May 23, 2024

5  out of  5 rating by Derrick Spencer
"I just switched to State farm auto insurance and I was unsure at first but Sarah was very nice and friendly and insured me that I was getting a way better insurance then the one I already had in place so I'm very thankful for her and her knowledge and skills in her line of work"
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Mollie Wagner

May 21, 2024

1  out of  5 rating by Mollie Wagner
"Their communication is awful, they never get back to you when you have questions, comments or concerns. Zero out of five for sure. Have moved to Farmers Insurance, for both my vehicles. I would highly recommend. They have open communication and are willing to answer any questions you have."
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Greg LeJune

May 20, 2024

5  out of  5 rating by Greg LeJune
"Super happy with the service I received"
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Randy S.

May 18, 2024

1  out of  5 rating by Randy S.
"Catherine was my agent and said all I needed was pictures of my roof to confirm my policy. I sent pictures thinking it was good. I get another phone call that I needed more pictures because there was suppose to be damage on a roof and she wouldn’t explain were all this was coming from. I complied. She said I was good to go on my house policy. She then calls me again and asks for a survey of my land because I said a trailer was close to my property line, and it wasn’t mine, I claimed and that there was no damage to my roofs on my house or shed. She was vague on answering me as were all this was coming from and I would in no way send my survey and it was none of their business how much acres I owned. They canceled my home insurance and was quick to take payment before. This was the worse experience I have ever dealt with on an insurance company. Catherine was not honest and made my experience not worth doing business with this company. I find out from an insurance agent that the prior owner tried to do a roof scam and was caught. I assume it was this company. Sad how your considered to be a liar and they are the ones that are lying the whole time."
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greg lewis

May 17, 2024

5  out of  5 rating by greg lewis
"I was searching for car insurance for the last 3 days because my insurance company (elephant) lied to me about the reason why the rate hike were going in effect on my policy so I waited, today I received a text from my agent Mr Stephen Smith about he can confirm a lower rate so I called him today to go over the rates that I was quoted and try to match what I had with Elephant, Mr Smith was very polite and he found me the lowest rate and matched my old policy with elephant there was only a 7 cents difference, now if I wouldn't have received that text from Mr Smith I would have been paying almost $248 more on my policy and that's a 6 months policy at almost $1,000 and it didn't make sense, sometimes you have to shop for the best rates I even went into the Jerry app to find a better rate and they gave me 26 companies but none of them was lower than what Mr Smith found me, with State farm which is an A-rated company, and the reason why I'm giving him five stars is because I spoke to five different agents including my previous agent at elephant (they all lied), and Mr Smith was the only one that was honest and straightforward with me, he explained to me and show me the difference in every aspect of the policy I had and the policy I will receive from State farm and once we analyze it the State farm policy was better the only difference was the legal assistance that I had with elephant. I thank Mr Smith for giving me the lowest rate and being honest with me, sometimes salesman think of their self and not the consumer and are not honest with people but Mrs Smith was honest and helpful and that's why I signed with State farm today because honesty is the best policy, I know it's a cliche but that means a lot to a lot of people."
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Allissa Sallee

May 16, 2024

5  out of  5 rating by Allissa Sallee
"Ashtyn is always super helpful every time I call"
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Kassilynn Tillman

May 14, 2024

5  out of  5 rating by Kassilynn Tillman
"I had the pleasure of working with Kathryn and she is simply amazing. During the process of us looking for new insurance for multiple vehicles I loss my grandmother and she was very understanding and checked in regularly. She also provided me a quote with homeowners insurance that we purchased as well. I truly appreciate your patience with us during this trying time in my life and being understanding. She always made sure to be available when I had question. Thank you!"
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Neal Russell

May 7, 2024

5  out of  5 rating by Neal Russell
"Very happy with this agency,Katheryn was very helpful."
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Cece Sacha

May 7, 2024

5  out of  5 rating by Cece Sacha
"Somebody give Stephen a raise! He was super helpful and took the time to explain all solutions to my insurance needs. Very professional and kind!"
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David Arellano

May 4, 2024

5  out of  5 rating by David Arellano
"Thank you again for helping me add insurance to my 2019 Chevy Silverado this past week! Definitely 5 Stars!! Highly recommended and I'll be back soon to insure my next vehicle."
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April Gross

May 2, 2024

5  out of  5 rating by April Gross
"Spoke with Krista, she was professional and kind."
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Bertha Carmen Munoz Choi

April 29, 2024

5  out of  5 rating by Bertha Carmen Munoz Choi
"Quick and professional service within a manageable price for vehicle & other insurances."
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Bridget Cox Hyman

April 24, 2024

5  out of  5 rating by Bridget Cox Hyman
"I needed insurance at a reasonable cost and received a call from a young lady named Sarah she was very attentive to my concerns and humble and patient in listening, The help that she delivered was on a professional level she went the extra mile and got me the best rate possible. Her positive attitude shows just how much they care for their customers and their needs. I will highly recommend Toni Threadgill State Farm insurance agent. If I could give more than five stars, I would. Sarah deserves a standing ovation for a job well done. Call and tell your friends to go to Toni Threadgill State farm insurance agent. I'm impressed. They are the best. Many Blessings to this company for their kindness."
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Michelle Poster

April 23, 2024

5  out of  5 rating by Michelle Poster
"I have never had a more patient, polite, gentleman before talking with Stephen. He helped me understand everything and worked to get me the lowest monthly and all the coverage we needed. State Farm/Stephen, saved me 171.00 a month. I highly recommend them for your insurance needs. Sincerely, Michelle"
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Amanda Gilcrease

April 19, 2024

5  out of  5 rating by Amanda Gilcrease
"Kathryn Humprey was excellent. She is very personable and got me a great rate."
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zach thrash

April 11, 2024

5  out of  5 rating by zach thrash
"Ashtyn was great and good service. She also was very sweet and kept me well informed step by step. Ask for her if you need help."
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garth watrous

April 9, 2024

1  out of  5 rating by garth watrous
"What a bummer. Looking for local support. It's clear this office is going through some change. Wishing them luck to turn it around"
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Brenden Campbell

April 7, 2024

5  out of  5 rating by Brenden Campbell
"Steve is awesome. Spoke on The phone with professionalism and courtesy. Went over various scenarios with us on how to get the best insurance for our money. He worked hard and got us what we were looking for."
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Dennis Smith

March 19, 2024

5  out of  5 rating by Dennis Smith
"Great people to work with. Answered all my questions and took care of me in a professional manner"
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Leanne Gage

March 15, 2024

5  out of  5 rating by Leanne Gage
"Would like to express my appreciation to Steve Smith at the Emory location for doing such a great job with my auto insurance quote. He gave me several options and took the time to explain the differences. Very helpful."