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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zachary Ricks

Zachary Ricks

February 18, 2025

5  out of  5
rating by Zachary Ricks
"Fantastic customer service, exceptional knowledge of the content, and a kind soul on the phone! Three cheers for Sarah! Thank you for a seamless and hearty welcome to StateFarm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charles “Crazy MF” Zamudio

February 10, 2025

5  out of  5
rating by Charles “Crazy MF” Zamudio
"I couldn't of asked to have talked to anyone better.Sarah Hassell is awesome at what she does ,the best experience I've had by far talking with a insurance agent ,Educated at her job,Excellent informing me of everything that was needed for the policy I was needing,A Dallas Cowboys fan is exactly who I needed on the other end of the phone ,Very grateful & blessed I was able to come in contact with her. P.s She also has a cute lovely twang that made it so much more enjoyable to be on the phone with her ."
We responded:
"We're elated to hear that Sarah made such a positive impact on your experience! She truly is dedicated to providing excellent service and making every client feel valued and informed. We’re glad her knowledge and friendly demeanor, along with her Dallas Cowboys spirit, made your interaction enjoyable! Your feedback means a lot to us, and we’re grateful to have clients like you. If you ever need assistance in the future, don’t hesitate to reach out!"
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Grace Price

February 8, 2025

5  out of  5
rating by Grace Price
"I called and we were like long lost friends. Not a quiet moment the entire afternoon. Great to meet you and thank you very much for all that you do. Thx again!"
We responded:
"We’re pleased to hear that you had a positive experience with our Agent Anastasia Green over the phone. Providing excellent service is our top priority, and it’s always rewarding to know that we’re meeting your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! "
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Yolanda Frazier

February 4, 2025

5  out of  5
rating by Yolanda Frazier
"Winter was so pleasant she was very polite and understood the importance of saving money after speaking with her i will be recommending all my family and friends to state farm"
We responded:
"Thank you for taking the time out to share your experience with our Agent Winter! We pride ourselves on understanding our customers' needs, and it's amazing to know that she made a positive impact on your experience. We appreciate your recommendation to family and friends and look forward to serving you all in the future! If you have any further questions or need assistance, don’t hesitate to reach out. "
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Skyla Robinsons

February 2, 2025

5  out of  5
rating by Skyla Robinsons
"I have only met Edwin from the Grand Saline office. He treated me like family and went out of his way to make sure all my issues were handled. Highly recommend Toni Threadgill StateFarm when she has agents like him working for her."
We responded:
"Thank you so much for your 5-star review! We’re delighted to hear that you had a great experience with us. Your satisfaction is our top priority! We’re thrilled to hear that Edwin made such a positive impact during your visit. Our team strives to treat every client like family, and it’s wonderful to know that he went above and beyond to assist you. We appreciate your recommendation and look forward to serving you again in the future! Best, Toni Threadgill StateFarm Team"
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Kellye Keltner

January 20, 2025

5  out of  5
rating by Kellye Keltner
"Sarah made purchasing insurance quick and painless!"
We responded:
"Kellye, Thank you so much for your kind words! We’re delighted to know that your experience with Sarah was quick and painless. Our team strives to make the insurance purchasing process as smooth as possible, and it’s wonderful to know we achieved that for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you and your family again! "
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Becky Bridges

January 19, 2025

5  out of  5
rating by Becky Bridges
"HIGHLY recommend this place for your insurance. They treat me like I am a family member. Always caring and always available. Wendy and Makenna always seem to find a way to save me money or point out something I might want to think about. Great Helpful Ladies!!"
We responded:
"Becky, Thank you so much for your wonderful review! We are pleased to hear that you feel treated like family – that’s exactly how we strive to make our clients feel. Wendy and Makenna are truly dedicated to providing exceptional teamwork and service to our customers, and it’s fantastic to know that they have helped you find savings and provided valuable insights. Your recommendation means the world to us, and we’re always here to assist you with any insurance needs. Thanks again for your kind words, and we look forward to continuing to serve you! "
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Brooke Niver

January 16, 2025

5  out of  5
rating by Brooke Niver
"I highly recommend Sarah; she’s knowledgeable and always eager to help."
We responded:
"Thank you for your recommendation, Brooke! We're glad to hear that Sarah's knowledge and willingness to help made a positive impression on you. We’re lucky to have her on our team! If you have any more feedback or need assistance, feel free to reach out."
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Landry Bagby

January 16, 2025

5  out of  5
rating by Landry Bagby
"Sarah was awesome to work with! Wonderful customer service and very kind too! 100% recommend."
We responded:
"Landry, Thank you for sharing your experience! We're delighted to hear that Sarah provided you with such excellent service. Your recommendation means a lot to us! If you need any further assistance or have more feedback, don’t hesitate to let us know."
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Karen Anderson

January 15, 2025

5  out of  5
rating by Karen Anderson
"Just wow! Anastasia is a dream to work with. She is so kind and her customer service is unmatched. Ask for Anastasia!"
We responded:
"Karen, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Anastasia. She truly is an asset to our team, and we appreciate your recommendation. If there's anything else we can help you with, feel free to reach out!"
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Trish

January 10, 2025

5  out of  5
rating by Trish
"I worked with Korey and I cannot say enough good things about my experience. She answered all of my questions, was very helpful and so nice!!!"
We responded:
"Thank you for the kind words, Trish! I am thrilled to hear your experience with Korey was so pleasant. It is our goal to provide helpful and accurate information with kindness. Please let us know if we can help in any way! "
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Victoria

December 31, 2024

5  out of  5
rating by Victoria
"Anastasia was great to work with. She was so patient with me and answered all my questions. I highly recommend working with her when you are looking for your insurance!"
We responded:
"Thank you for your wonderful review, Victoria! I'm so happy to hear that Anastasia provided you with such great support and patience throughout your insurance journey. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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K

December 31, 2024

5  out of  5
rating by K
"Toni's office assistant,Korey is prompt and professional and extremely knowledgeable:)!! Great,quick,kind service:)! Thank you,Korey & Toni:)!!"
We responded:
"Thank you for your positive feedback! We pride ourselves in providing prompt and professional service and I am so glad Korey did just that! If you need anything else, don’t hesitate to reach out! "
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Omar Lewis

December 27, 2024

5  out of  5
rating by Omar Lewis
"Sarah was great to work with!"
We responded:
"Thank you, Omar! I'm so happy to hear that you had a great experience working with Sarah. She is passionate about her work and truly cares about her clients. Your feedback will brighten her day. Thank you! #TeamThreadgill"
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Faith Volz

December 13, 2024

5  out of  5
rating by Faith Volz
"I recently worked with Korey and she was great! She was very knowledgeable and professional."
We responded:
"Thank you, Faith! We are happy to know you had a great experience with Korey, and that her insurance knowledge and professionalism were top notch. We appreciate your business! Please reach out if you have any further questions! "
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Nguyen Nguyen

December 11, 2024

5  out of  5
rating by Nguyen Nguyen
"I enjoyed working with Sarah. She took time to answer all my questions."
We responded:
"Thank you so much for your five-star review Nguyen! I am thrilled to hear that Sarah could answer your questions. Please reach out if we can help with any further insurance questions!"
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Ellen Hampton

November 27, 2024

5  out of  5
rating by Ellen Hampton
"Anastasia at Toni's office was great to work with! I didn't really understand my insurance until I talked to her. She broke down the policy in a way that made sense to me and I didn't feel like just a number when I talked to her!"
We responded:
"Ellen! Thank you for taking the time to share your thoughts! We’re glad to know you’re more than satisfied with the service at our State Farm office. Anastasia delivers the personal touch and understanding of insurance for your auto, homeowners, life and even health! If you ever have any questions or need assistance, we’re here to help!"
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Jennifer Payne

November 20, 2024

5  out of  5
rating by Jennifer Payne
"Sarah was so friendly and helpful to me as I inquired about insurance for my mom. She adds that personal touch and she is extremely knowledgeable. We’re sold and gladly switched to State Farm! Thank you for saving my mom literally thousands on her home and auto insurance 👏👏"
We responded:
"Jennifer, Thank you for your incredible five-star review! We’re thrilled to hear that Sarah was able to assist you with your mom’s insurance needs and provide that personal touch. It’s fantastic to hear that we could help save your mom thousands on her home and auto insurance! We’re honored to have you as part of the State Farm family, and we look forward to serving you and your mom for many years to come."
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Natasha B

November 18, 2024

5  out of  5
rating by Natasha B
"Anastasia is very thorough when explaining how my insurance works, thankful for someone who takes the time needed!"
We responded:
"Stacey, Thank you so much for your fantastic five-star review! We’re delighted to hear that Anastasia was able to provide you with thorough explanations of insurance for autos, homeowners, life and even health! We believe that taking the time to ensure our clients fully understand their options is essential, and it’s wonderful to know that you appreciated her efforts. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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John Portwood

October 30, 2024

5  out of  5
rating by John Portwood
"I worked recently with Sarah in this office. She is absolutely amazing. My situation included me helping my elderly mother with her homeowners and auto policies. Sarah was not only extremely courteous, patient and helpful throughout the process...she also saved my my mother over $1000 a year compared to the company she was with previously. We will go to Sarah anytime we have insurance questions from here on out...she truly is like a good neighbor."
We responded:
"John, It sounds like Sarah provided you and your mother with exceptional service! It's wonderful to hear that she was able to save you so much money on homeowners and auto policies while also being courteous and patient. Having someone reliable to turn to for insurance questions is invaluable. If you have any more feedback or if there's anything else you'd like to share about your experience, feel free to let me know!"
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Roshane Cooper

October 30, 2024

5  out of  5
rating by Roshane Cooper
"Just stop searching, you’ve hit the pot of gold at the end of the rainbow. If you need insurance, RJ is your guy.#Military friendly"
We responded:
"Roshane, We’re thrilled to hear you had a great experience with RJ. Our team is dedicated to providing top-notch service, especially for our military clients, and it's wonderful to know that RJ was able to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Anthony Canzoneri

October 30, 2024

5  out of  5
rating by Anthony Canzoneri
"Anastasia is knowledgeable and helpful with insurance"
We responded:
"Anthony, Thank you so much for your kind words! I'm thrilled to hear that you found Anastasia's assistance to be helpful. If you have any more questions in the future or need further assistance, don’t hesitate to reach out. We are here to help!"
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Judith Lopez

October 25, 2024

5  out of  5
rating by Judith Lopez
"Was looking for what I needed and gave me more than I asked at an affordable price!!!"
We responded:
"Thank you so much for your positive review, Judith! It sounds like you had a great experience finding what you needed at a good price! If you’d like help with anything else, feel free to ask!"
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David H

October 16, 2024

5  out of  5
rating by David H
"Great Service!! Everything is so expensive right now and Wendy really helped me work on some discounts that I wasn't getting. It helped a ton get my insurance back in my budget"
We responded:
"That's fantastic to hear! I'm glad that Aniel was able to provide you with great service and help you understand your auto insurance and policies."
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Manuela Atkins

October 16, 2024

5  out of  5
rating by Manuela Atkins
"I recently found myself in need of a new auto policy. I had the pleasure of speaking with Aniel, who was very knowledgeable on the subject. I feel confident that with his help I have found a great policy with the right coverage for my needs. He was very informative and polite."
We responded:
"That's great to hear Manuela! I'm glad Aniel was able to assist you in finding a suitable auto policy. Providing knowledgeable and polite customer service is important when it comes to insurance, and it sounds like Aniel did a great job in helping you make an informed decision! If you have any more questions or need further assistance, feel free to ask!"