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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Snyder

February 15, 2024

5  out of  5 rating by Jessica Snyder
"Ashtyn was very helpful and friendly. The staff were very professional."
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Sarah Bettis

February 14, 2024

5  out of  5 rating by Sarah Bettis
"Ashtyn was so great she got us a great quote. So fast friendly and professional."
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Homero Garza

February 9, 2024

5  out of  5 rating by Homero Garza
"great service, really good price to start off with, lets see how long it lasts, the stories of prices going up a couple of months in are everywhere. i will be back for an update in one or two months"
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sheva brooks

February 5, 2024

5  out of  5 rating by sheva brooks
"The agent was very helpful and friendly easy to understand 😀"
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Sydney Callie

January 26, 2024

5  out of  5 rating by Sydney Callie
"New Location: near El Manna Mexican Restaurant in Emory"
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Don Spencer

January 23, 2024

5  out of  5 rating by Don Spencer
"Kathryn gave us great service and was very helpful . Thanks so much."
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Mason Abernathy

January 18, 2024

5  out of  5 rating by Mason Abernathy
"Always take care of us !"
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Bryan Hicks

January 16, 2024

5  out of  5 rating by Bryan Hicks
"It has been great dealing with Kathryn!"
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Megan Hartvickson

January 8, 2024

5  out of  5 rating by Megan Hartvickson
"I want to say thank you to State Farm and Sarah (my agent) for your personal excellence on explaining why we needed better coverage than the last company. We switched from Progressive to State Farm Insurance on July 6th of 2022 my husband's wreck was July 13th 2022. His wreck was complicated in the sense that he was in a work vehicle and we had to deal with multiple insurance companies, work ins. work comp and our personal auto and health insurance. We have now been waiting 1 1/2 years for the issue to be settled by our lawyers and State Farm for the win! Work comp only paid 80% of my husband's medical bills and left us with 20%. His work ins only covered his work truck damage. Our State Farm policy paid out at the highest rate for what was filed. It paid for the medical bills that weren't covered and we still ended up with some leftover cash to add to our vacation fund! Ps..the previous ins company payout limit was half of what State Farm offered us! Thank you!!!"
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Maria Garcia-Hidalgo

January 5, 2024

5  out of  5 rating by Maria Garcia-Hidalgo
"Kathryn was great! She helped me quickly, analyzed my information to help make the best decision for me and my family."
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justin starnes

December 15, 2023

5  out of  5 rating by justin starnes
"Nothing but great things to say about my experience. The entire staff was inviting and willing to help. Brittni did an excellent job of explaining everything to me. I’d recommend that anyone looking for a quote try this place first!"
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Jalyn Burchfield

December 12, 2023

5  out of  5 rating by Jalyn Burchfield
"Love working with Kathryn!"
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November 28, 2023

5  out of  5 rating by Mike
"I recently had the pleasure of working with Brittni from State Farm, and I must say, she completely exceeded my expectations! From the moment I stepped into her office, I felt welcomed and at ease. Brittni's professionalism and knowledge in the insurance industry are truly remarkable. She took the time to understand my unique needs and guided me through the entire process with utmost care. Her attention to detail and ability to explain complex policies in a simple and concise manner were truly impressive. Not only did Brittni find the perfect coverage options to meet my requirements, but she also went the extra mile to ensure I understood every aspect of my policy. Her friendly and patient nature made the experience enjoyable and stress-free. It is evident that she genuinely cares about her clients' well-being and wants to ensure they have the best possible coverage. Throughout the process, Brittni displayed an incredible level of creativity and problem-solving skills. She carefully tailored a policy that not only protected my assets but also provided additional benefits that I hadn't even considered. Her expertise and attention to detail gave me great peace of mind, knowing that I'm well protected in any situation. What impressed me the most was Brittni's unwavering dedication to finding the best value for my money. She diligently explored various options, comparing prices and coverage, to ensure I received the most competitive rates without compromising on quality. Her commitment to providing exceptional service truly sets her apart. In conclusion, I cannot recommend Brittni with State Farm enough. Her friendly demeanor, creative approach, and extensive knowledge make her an outstanding insurance agent. If you're looking for someone who genuinely cares about your well-being, while delivering top-notch service, look no further. Brittni is your go-to professional for all your insurance needs. Five stars all the way!"
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David Breen

November 22, 2023

5  out of  5 rating by David Breen
"I couldn’t be happier with the service I have received from Kathryn and Toni. They are quick to respond, happy to answer my questions and their rates are the best. I have no hesitation recommending their services to anyone looking for insurance."
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Missy Tuinstra

November 16, 2023

5  out of  5 rating by Missy Tuinstra
"Brittni Baker was amazing to work with. Had a bit of an insurance challenge and she came through with the perfect policy for my needs. Very thorough, professional, friendly, all the things. Highly recommend !!!"
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Catlynn Schumacher

November 15, 2023

5  out of  5 rating by Catlynn Schumacher
"Sarah was an amazing help updating my policy this year! I couldn't be happier with the amazing service I received."
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Jamie Boyd

November 10, 2023

5  out of  5 rating by Jamie Boyd
"The ladies in the Emory office are so nice and helpful!"
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Drew Jones Project

November 10, 2023

5  out of  5 rating by Drew Jones Project
"These folks are extremely helpful and friendly. I believe they really care about my family’s wellbeing!!!!"
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Larry Hassell

October 31, 2023

5  out of  5 rating by Larry Hassell
"We are real happy with the service provided by these folks. Most especially with the young lady who helped us with a policy we took out for our grandson. Sarah was very professional and courteous with this old man. Sometimes insurance can be a bit confusing, but Sarah knows her stuff, and helped me to understand. I highly recommend these folks, they're good people."
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October 30, 2023

5  out of  5 rating by Michael
"I recently had the pleasure of working with Brittni at State Farm, and I am incredibly impressed with her professionalism and expertise. She went above and beyond to ensure that I had the right insurance coverage for my needs, and she made the whole process seamless and stress-free. Her friendly and approachable demeanor made me feel comfortable asking questions, and she always responded promptly and thoroughly. I highly recommend Brittni at State Farm for all your insurance needs - she truly deserves a 5-star rating!"
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Steven Ives

October 23, 2023

5  out of  5 rating by Steven Ives
"Very personable; extremely professional! Saving me a TON on my car/renters insurance! You are the BEST! Thank you!!!"
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Lisa Pence

October 20, 2023

5  out of  5 rating by Lisa Pence
"Brittni Baker was super helpful and knowledgeable. She helped us decide what was best for our family."
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Kristy L

October 13, 2023

5  out of  5 rating by Kristy L
"I spoke with Sarah and she was so nice and genuine. She knew what she was talking about and made everything made sense. She was great! The rates were good too. She made sure I had all the coverage I needed."
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Jan Elliott

October 6, 2023

5  out of  5 rating by Jan Elliott
"I've been with State farm for MANY years, and wouldn't change....and today I remembered why! I called to adjust some insurance needs, and low and behold, I get DREW! He was so sweet, friendly, and down to earth! I had such a great giggle talking to my new friend! I feel like I know him, though I've never met him! Truly reminds me why I keep my business in my own home town! I also talked to Ashlen and Summer for a short moment, such sunshine in each and every voice! Toni is such a lovely woman as well, ive had sweet conversations with her in the past, great Lady! If you want friendly and down home care, you won't go wrong with these people! 30 years and holding strong, State Farm, you keep it up with these customer service representatives, and you will keep me 30 more!"
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Amanda Renfroe

September 29, 2023

5  out of  5 rating by Amanda Renfroe
"I worked with Sarah on switching over our home owners and car insurance. She very helpful with the whole process, and I would definitely recommend them."