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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amanda Renfroe

September 29, 2023

5  out of  5 rating by Amanda Renfroe
"I worked with Sarah on switching over our home owners and car insurance. She very helpful with the whole process, and I would definitely recommend them."

Melissa Brown

September 21, 2023

5  out of  5 rating by Melissa Brown
"Went in for a quote for car insurance and we left with car and renter insurance. Our last insurance was double plus what we are paying now. Thank you Sarah you were fantastic."

Yvette Limas

September 21, 2023

5  out of  5 rating by Yvette Limas
"Thanks Kathryn for finding me a better rate & saving me some money!"

Vicki Slayton

September 20, 2023

5  out of  5 rating by Vicki Slayton
"Excellent service by Brittni. Very professional and friendly. Saved me money!! Highly recommend."

Ronald Johnson

September 15, 2023

5  out of  5 rating by Ronald Johnson
"Katherine did a great job of doing a fast accurate quote!"

Kevin Nejtek

September 13, 2023

5  out of  5 rating by Kevin Nejtek
"great service very happy"

Michelle Myntti

September 3, 2023

5  out of  5 rating by Michelle Myntti
"Sarah is great!! She expeditiously signed us up with an unbeatable plan that saved us money!!! 😍 thank you Sarah"

Don Hemphill

August 31, 2023

5  out of  5 rating by Don Hemphill
"Just changed State Farm agents and was extremely happy with Sarah and Kaitlyn. They ironed out numerous problems occurring during the transfer. Exceptional!!! I rarely comment, Write a review, but am extremely happy with their diligence and professionalism."

Harry Carter

August 30, 2023

5  out of  5 rating by Harry Carter
"Decided to change insurance. Staff super friendly, knowledgeable. Local office. Brittany was super helpful for helping us make choices to fit our insurance needs, fast and efficient."

Julio Carvajal

August 25, 2023

5  out of  5 rating by Julio Carvajal
"Sarah was very helpful and I got a significant reduction on my car insurance. Happy to meet her!"

Linda Collins

August 24, 2023

5  out of  5 rating by Linda Collins
"Really nice and professional office!!! Sarah Hassle was extremely helpful and a great personality"

Michael Velarde

August 24, 2023

5  out of  5 rating by Michael Velarde
"I had a wonderful experience switching my home and auto insurance to State Farm. My agent Brittini Baker was extremely professional and helpful. I have recommended friends and family to her."

Erik Medina

August 23, 2023

5  out of  5 rating by Erik Medina
"I had the pleasure of working with Kathryn K. Humphrey, the outstanding account representative at State Farm, and I am absolutely thrilled with the exceptional service she provided. From the moment I reached out for an auto insurance quote over the phone, Kathryn's professionalism, knowledge, and dedication shone through. Kathryn's expertise in the field was evident as she patiently and thoroughly answered all my questions, ensuring that I fully understood the coverage options available to me. What really stood out was her ability to tailor the insurance options to my specific needs and budget. She was not just selling a policy; she was genuinely interested in finding the best fit for me. What truly impressed me was the speed and efficiency with which Kathryn assisted me. She made the entire process seamless and hassle-free. Her friendly demeanor and willingness to go the extra mile made me feel valued as a customer. In fact, I was so impressed by her service that I signed up for an auto insurance policy almost immediately. Kathryn K. Humphrey's commitment to her customers and her dedication to providing top-notch service is truly commendable. She turned what could have been a daunting task into a pleasant and positive experience. If you're looking for an account representative who not only knows the ins and outs of insurance but also genuinely cares about your needs, Kathryn is the one to work with. I wholeheartedly recommend Kathryn K. Humphrey to anyone seeking insurance services through State Farm. Her expertise, professionalism, and friendly demeanor make her a true asset to the company and a pleasure to work with. Thank you, Kathryn, for making this process so easy and for going above and beyond to ensure I have the right coverage. You've earned my trust and my highest recommendation! ⭐⭐⭐⭐⭐ Warm regards, Erik Medina"

Jawless (Jawless)

August 21, 2023

5  out of  5 rating by Jawless (Jawless)
"After seeing how much my rate was going up with my previous insurance company I started looking online and after getting nowhere online successfully, they saw I was looking for insurance and HAND WROTE me a letter with a quote asking me to call them which I did. This was the most courteous and informed company I have dealt with in my hunting a better rate, no waiting, no runarounds like I had been getting at other places. Within 30 minutes I now have full coverage car insurance AND home insurance for what I was paying for car insurance alone monthly. I am extremely happy and am going to be switching my mother over as well. Great service, great people with wonderful attitudes!!!!"

Margie Walker

August 19, 2023

5  out of  5 rating by Margie Walker
"They definitely had the best prices and coverage.Sarah Hassel was a pleasure to work with. So far it has been a great experience."

Robert Harms

August 18, 2023

5  out of  5 rating by Robert Harms
"Very helpful in assisting me with changing my insurance back to State Farm. Help me save money and increased my coverages from what I had. Highly recommended for your insurance needs."

Kathleen Myers

August 15, 2023

5  out of  5 rating by Kathleen Myers
"Sarah was very helpful in explaining the coverages and finding me the right policy to fit my needs."

Ronny Johnson

August 10, 2023

5  out of  5 rating by Ronny Johnson
"Recently moved back to Texas and needed auto insurance. I went to the Grand Saline office and met Brittni. She was very friendly, helpful and was able answer all the questions we had. Great customer service and friendly. I recommend. Thank you!!"

jolene swab

August 9, 2023

5  out of  5 rating by jolene swab
"Kathryn K Humphrey provided me with outstanding service with answering questions and returning phone calls! So happy to be with y'all for my auto insurance now!"

Darla Hassell

July 31, 2023

5  out of  5 rating by Darla Hassell
"That girl Sarah is always on point and patient with me. Very helpful and knowledgeable in what we need. She is such a sweetheart."

Steve Mc

July 31, 2023

5  out of  5 rating by Steve Mc
"Excellent customer service. They are always available to answer all of my questions. I am very happy with quality insurance policy that I have. Thanks"

Chad Barron

July 31, 2023

5  out of  5 rating by Chad Barron
"Thank you Kathryn and State Farm for your excellent service! Y'all made my search for new insurance fast, easy and affordable."

Cassocian 7

July 26, 2023

5  out of  5 rating by Cassocian 7
"I had trouble with Geico raising prices every year with no apparent reason. The final straw was that they wanted to cancel my plan because my wife has a medical condition that keeps her from driving and therefore can only get a state ID. Geico wouldn't list her as a non-driver on the plan and refused to do anything other than cancel my plan we had with them over 5 years. Lucky for my family, Kathryn and the nice lady answering the phone at the local State Farm was able to help us out. They got my wife listed as a non-driver, cut our insurance cost by $130 a month, and as a bonus also offered slightly better insurance. I have nothing but nice things to say, and would highly recommend anyone who needs insurance help give Toni and others at Emory State Farm a chance. You'll likely get your issues resolved, and leave feeling better than you did when you arrived."

Courtney Garner

July 25, 2023

5  out of  5 rating by Courtney Garner
"Jenna went above and beyond for us! We are extremely grateful for her and all of her hard work!"

Derek Sanchez

July 24, 2023

5  out of  5 rating by Derek Sanchez
"Katherine was a big help in this. Wasn’t expecting the amount of savings I have received with her. Would definitely recommend to everyone."